All orders will be shipped SF-Express within 5 working days followed by a tracking number in
International delivery times and fee vary pending on destination by DHL.
Sales Tax and VAT
All prices on our site are in US Dollar sterling and are inclusive of International at sales tax (VAT)
at the prevailing rate where applicable.
* note that it can vary sometimes due to weather conditions, holidays, etc.
Due to the unique product attributes of precious metals, no original product problems, the sales
will not be exchanged.
And man-made destruction or other reasons affecting secondary sales are also will not be returned.
If the goods are returned due to subjective reasons (make sure packing sound),
customer needs to bear the freight back and forth, also please be understanding.
If you are in any way unhappy with your goods, items you want to return for a refund will be
accepted within 15 calendar days of delivery. Items returned outside that period will only be
refunded if the return has been authorized by our customer service team. The customer has 7
days after receiving the goods to ask for a return. After our instructions, the customer can send
us back the piece(s) at his own charge. As soon as we receive the product(s) we will proceed to
the refund in 15 working days. Note that sales item can’t be return or exchange. Shipping costs
are not included in prices.
Please note that your statutory rights are not affected. To return an item, please contact
firstname.lastname@example.org we will then send you our returns form.